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Hyperpigmentation Treatment

Prescription Only Medication (POM)

Tretinoin Cream
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Frequently Asked Questions

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What is hyperpigmentation?

Hyperpigmentation is a common skin concern that causes certain areas of skin to appear darker than the surrounding skin. It occurs when the skin produces excess melanin, the pigment responsible for skin colour. It can affect the face and body and may appear as small dark spots or larger patches. Although usually harmless, hyperpigmentation can affect confidence and may benefit from treatment depending on its cause.

What is Tretinoin?

Tretinoin is a prescription-strength topical retinoid derived from vitamin A, used to treat visible signs of skin ageing such as fine lines, wrinkles, and uneven pigmentation.

It works below the skin’s surface to encourage cell renewal and support collagen production.

What is Azelaic Acid?

Azelaic acid is a clinically proven topical treatment used to target blemishes, reduce facial redness, and clear uneven skin tone caused by hyperpigmentation.

It works by targeting acne-causing bacteria, soothing inflammation, and regulating skin cell turnover to reveal a clearer, smoother complexion.

How long should I use this treatment for hyperpigmentation?

For targeting dark spots and uneven skin tone, you should use this treatment consistently for up to 6 months. This timeframe allows enough time for deeper pigment to come to the surface and fade. After 6 months of continuous use, you should pause and review your skin’s progress with a clinician to decide if you should transition to a maintenance routine or try an alternative treatment.

Why is daily sunscreen (SPF) use essential during treatment?

Azelaic acid works by regulating the cells that produce melanin (skin pigment). UV radiation from the sun triggers these cells to produce more pigment, which will actively reverse the fading process and make dark spots return. To protect your progress and prevent further discoloration, you must apply a broad-spectrum SPF 30 or higher every morning, even on cloudy days.

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