100% Recyclable Standard 24 hour package box (left) Standard 24 hour letter box (right)100% Recyclable standard 24 hour package box (left) 100% Recyclable standard 24 hour letter box (right)
All packages are delivered in white discreet unbranded packaging without any mention of e-Surgery or Pharmacy. Our fully tracked services let you check where your medication is at each step of your order. A signature is required only for Special Delivery items.
Please be aware that issues with verifying you are over the age of 18 or any queries our clinicians might have about your medication can lead to delays in shipment. We will always get in touch as soon as possible if this is the case.
|Service||Expected Arrival||Flat Fee|
|FREE Royal Mail Tracked||Usually takes between 2-3 working days, including Saturdays. Can rarely take up to 5 days.||FREE|
|Royal Mail Tracked 24™||1-2 day tracked service. Usually arrives next day*, including Saturdays.||£2.50|
|Royal Mail Special Delivery by 1pm™||Guaranteed by next working day** before 1pm.||£4.90|
*Please keep in mind only orders placed before 3pm on weekdays are dispatched on the same day. This is to give our clinicians and pharmacy staff enough time to check over the answers to your health questionnaire, issue and pack your medication before it is collected at 4pm by the Royal Mail.
**Guarantee does not include remote Scottish highlands and British Isles. Delivery to these locations can take longer.