What should I expect from an Acid Reflux consultation?

The acid reflux consultation is an online questionnaire that allows you to provide detailed information about your condition and medical history.

You’ll be asked if you have been previously prescribed any acid reflux treatment, any allergies you may have, any current medications and other important information.

This comprehensive information will be thoroughly reviewed by one of e-Surgery’s prescribers to determine the most appropriate treatment approach for your acid reflux.

Why do I need to complete an Acid Reflux consultation?

Completing an acid reflux consultation is a part of our process of getting you an effective prescription treatment or therapy for managing your acid reflux.

By answering the online questionnaire, our prescribers can carefully evaluate your specific situation and ensure that the acid reflux medication is right for you.

All our consultations are fully discreet and confidential, we will not share any of your personal information unless you permit us to do so with your regular GP.

How long will my Acid Reflux consultation take?

The acid reflux consultation can typically be completed in less than 2 minutes. It is designed to be quick and convenient, as are the benefits of online consultations.

What information will be required to complete an Acid Reflux consultation?

To complete the acid reflux consultation, you’ll need to have details about your medical history. If you are unsure of any of the details required, contact your doctor.

What happens after I complete the Acid Reflux consultation?

After submitting the acid reflux consultation questionnaire, you will then be able to request and purchase your desired medication, provided that the answers you’ve provided are satisfactory.

One of the e-Surgery prescribers will review your responses and may reach out if they need any additional information from you. Once the appropriate treatment plan is confirmed, your order will be processed and shipped to an address of your choice using your preferred delivery method.

Do I get to choose the specific Acid Reflux treatment I receive?

After the consultation, you will have the opportunity to request a particular acid reflux medication such as proton pump inhibitors like Omeprazole or Lansoprazole. We have further information on the differences between these two medications that can further help you to make an informed decision on which medication you require.

Our prescribers will evaluate your selection against the details you provided to ensure that your requested medication is right for you.

Please note that the final decision on your prescription will always rest with the prescriber.

Why is an Acid Reflux consultation necessary?

An acid reflux consultation is required to ensure we are providing you with the right medication.

The online questionnaire allows our team to gather the necessary medical information and recommends the most suitable treatment option for effectively managing your acid reflux condition.

This consultation process ensures you receive safe, personalised, and appropriate care, and ensures we adhere to the guidelines set by the GPhC.

How often should I complete an Acid Reflux consultation if I have ongoing issues?

If you experience recurring acid reflux, it is recommended to complete a new acid reflux consultation each time you require a new prescription or notice changes in your condition. This allows the e-Surgery prescribers to re-evaluate your situation and make any necessary adjustments to your treatment plan.

Can someone else complete the Acid Reflux consultation for me?

Yes, it is possible for someone else to fill out the acid reflux consultation questionnaire on your behalf.

The person filling in the questionnaire will need to have access to your accurate medical details and a clear understanding of your current acid reflux condition to ensure the consultation results in the appropriate treatment recommendation.

How will the Acid Reflux consultation be conducted?

The acid reflux consultation on the e-Surgery website is conducted through an online questionnaire.

You will be shown questions asking for information about your medical history, any previous or current acid reflux treatments etc. This data will then be reviewed by one of e-Surgery’s prescribers.

Are there any other requirements beyond the Acid Reflux consultation?

Once you complete the acid reflux consultation questionnaire and your responses are deemed satisfactory, you will be guided through the process of requesting and purchasing your preferred treatment.

If the prescriber requires any additional information from you, we will contact you.