Haemorrhoids and Piles

Completing the Haemorrhoids & Piles consultation is part of our process to get you an accurate diagnosis and then the appropriate treatment recommendation for your Haemorrhoids & Piles condition.

By answering the online questions, our prescribers can properly evaluate your situation and ensure any prescribed haemorrhoid medication or treatment is suitable and safe for you. Our consultations are private and confidential.

The Haemorrhoids & Piles online consultation questionnaire on the e-Surgery website is designed to be quick and convenient. The online questionnaire can usually be completed in under 2 minutes, saving you time and effort.

To complete the consultation, you’ll need details about your specific haemorrhoid symptoms, any previous and current medications, any diagnoses, and other details of your medical history.

Once you submit the consultation questionnaire, you can then select your preferred haemorrhoid treatment option and complete the purchase. A prescriber will review your consultation responses after the order is received, and we will follow up with you if they require further information.

Once the prescriber has confirmed the appropriate treatment, the order will be packaged and delivered using your preferred delivery option.

Yes, you can request a particular medication or treatment after the consultation, such as Uniroid or Proctosedyl ointments. However, the prescriber will verify if that treatment is suitable based on the information provided during the consultation.

Please note the final prescription decision rests with the prescriber.

The Haemorrhoids & Piles consultation allows our prescribers to gather the necessary details to properly evaluate your condition and ensure you receive the right medication, treatment or other care safely and effectively when ordering online. A consultation must always be completed to purchase any prescription medication online.

If you experience recurring or chronic haemorrhoid symptoms, you should complete a new Haemorrhoids & Piles consultation for each new treatment request. By completing a new consultation, you provide updated information about your condition that we can re-evaluate to ensure the recommended care remains appropriate.

This also ensures we adhere to the guidelines set by the GPhC, and can make any necessary changes to your treatment plan.

Someone else can fill out the Haemorrhoids & Piles questionnaire on your behalf if they have access to your full medical history and details about your haemorrhoid symptoms/condition.

However, please ensure all information provided is accurate to your personal situation.

The Haemorrhoids & Piles consultation is conducted via an online questionnaire on the e-Surgery website. The information received will be passed to our clinical prescribing team who can make a proper diagnosis and recommend the appropriate treatment plan.

There are no additional requirements other than completing the Haemorrhoids & Piles consultation itself, after which you will be able to request your preferred medication or treatment. If our prescribers require any additional information, we will contact you.

For free professional advice, check out our Ask-a-Pharmacist service.