Your Online Medical Consultation


Are you experiencing acid reflux two or more times a week?

You may be experiencing some the following symptoms:

  • Heartburn: A burning feeling from the upper tummy to the lower chest and up to the neck.
  • Pain in the upper tummy and chest
  • Pain worse after a meal
  • Regularly feeling sick

Have you previously been prescribed this treatment for heart burn by your GP or specialist?

Has your acid reflux/heartburn symptoms changed from what you usually experience?

Have you ever experienced any of the following?

  • Abdominal bloating
  • Anaemia
  • Black or very dark stools
  • Blood in your stool or when whipping your back passage
  • Chest pain or tightness that may/may not spread to your back, into the jaw or down your left arm
  • Difficulty or pain swallowing
  • Extreme tiredness or severe lack of energy
  • Severe or persistent diarrhoea
  • Unintentional, unexplained weight loss
  • Vomiting blood


Are you allergic to medications containing Proton Pump Inhibitors?

Such as omeprazole, pantoprazole, lansoprazole, esomeprazole etc.

Do you have any other allergies not listed above?

Answer ‘no’ if this does not apply to you

Are you taking any of the following medications?

  • Anti-epileptic medication such as phenytoin
  • Warfarin

Are you taking any other medication, including other inhalers and tablets for asthma, or have you recently finished a course of medication?

This includes medication prescribed by your doctor, bought in the pharmacy or online, herbal supplements, recreations drugs.

This includes tablets, patches, inhalers, injections, contraception and all other forms of medication

Answer ‘no’ if this does not apply to you

Do you suffer from any of the following conditions?

  • Gastric cancer
  • Low magnesium levels in the blood
  • Liver problems
  • Osteoporosis

Do you suffer from any other medical problems?

This includes previous admissions to the hospital or any surgeries

Answer ‘no’ if this does not apply to you

Do you have a family history of any medical conditions?

Do any medical conditions run in the family? Such as heart problems, diabetes, blood disorders etc?

Answer ‘no’ if this does not apply to you

Are you pregnant or breast feeding, think you may be pregnant or planning to have a baby?


I understand that healthy eating, low alcohol intake, healthy weight, and stopping smoking can reduce acid-reflux symptoms

I understand that if I experience no relief after 5 days, or my symptoms persist after 28 days despite treatment, I should contact my GP for further diagnosis/treatment.


We strongly recommend that you inform your GP of any treatment you receive. Would you like e-Surgery to do this in your behalf?

Please write the name of your GP surgery below if you want us to let them know.

This will ensure that any new medication started by your GP will not interact with this treatment.

Answer ‘no’ if you do not want us to inform your GP

I agree to the following

  • I am over 18 years old
  • This treatment is for my use only
  • I confirm that I have understood all the questions asked and have answered all questions to the best of my knowledge.
  • I have read the patient information leaflet supplied with this medication
  • I will contact e-Surgery and inform my GP if I experience any side effects from this treatment or if there are any changes to my health
  • I have answered all questions truthfully and accurately

I have read, understood and agree to abide by terms and conditions and privacy policy and cookie policy of e-Surgery

What is this?

Your answers form the basis of your medical consultation. It is important you are open and honest, so our doctors can ensure this medication safe and for you


Omeprazole is a medication called a proton pump inhibitor. It is most commonly used for moderate symptoms of gastric reflux.

Fill out a short questionnaire to help our GPs make sure this medication is safe for you to take.


Important Facts About Omeprazole

Most frequent questions and answers about Omeprazole as an acid reflux treatment.

Omeprazole is a form of proton pump inhibitor, which works by reducing the amount of acid that your stomach produces. It is often used to treat acid reflux.

Omeprazole capsules are often used for the relief of acid reflux.

Omeprazole capsules can also be used for: 

  • Gastro-oesophadeal reflux disease
  • Ulcers in the stomach
  • Zollinger-Ellison syndrome

You can NOT take Omeprazole if:

  • You are allergic to any of the ingredients
  • You are allergic to any other proton pump inhibitor
  • You are taking medicine containing nelfinavir

Always take Omeprazole capsules exactly as your doctor or pharmacist has prescribed. If you are unsure, ask your doctor or pharmacist before taking Omeprazole capsules.

You can take Omeprazole capsules with food or on an empty stomach.

You will need to talk to your doctor or pharmacist before commencing treatment with Omeprazole if you are taking:

  • Antifungals
  • Digoxin
  • Diazepam
  • Phenytoin
  • Blood thinners
  • Rifampicin
  • Atazanavir
  • Tacrolimus
  • St John’s Wort
  • Cilostazol
  • Saquinavir
  • Clopidogrel
  • Erlotinib
  • Methotrexate

As with any form of medication, Ompeprazole capsules have side effects. For a full list of side effects, please read the Patient Information Leaflet of Omeprazole.  Below are a few of the common side effects of taking Omeprazole capsules:

  • Headache
  • Stomach pains
  • Feeling/being sick
  • Benign polyps in the stomach.

For a full list of side effects, please read the Patient Information Leaflet of Omeprazole. 

If you are pregnant or breastfeeding, you should ask your doctor or pharmacist for advice before taking Omeprazole capsules.

As Omeprazole is excreted in breast milk, therefore your doctor will decide whether it is suitable for you to take Omeprazole to treat acid reflux.

Keep Omeprazole out of the sight and reach of children.

Do not take Omeprazole after the expiry date which is stated on the pack after EXP. 

Always store Omeprazole in its original packaging. Do not store Omeprazole above 25°C.

Do not throw away any Omeprazole capsules via wastewater or household waste. Ask your pharmacist how to dispose of medicines no longer required. These measures will help to protect the environment.

Click here for a PDF copy of the patient information leaflet

Important information

Heartburn can be confused with the first symptom of a heart attack. If this is the first time you are experiencing this type of chest pain or you do not have a formal diagnosis of gastritis, acid reflux, or stomach ulcers, please see your GP.

A heart attack can feel like chest pain or heaviness, pain spreading to the arm, shoulder or jaw, nausea, sweating, anxious and generally feeling ill.

Please seek emergency help if you are unsure!

  • How should I take omeprazole?

    Omeprazole is usually taken once daily with the morning meal.

    Omeprazole can sometimes be taken twice a day for cases of severe reflux disease.

  • Who should not use omeprazole?

    Do not take omeprazole if you are allergic to this category of medication e.g.: Omeprazole, esomeprazole, lansoprazole, pantoprazole, etc. Please speak to our pharmacist if you are unsure.

    Do not take omeprazole of if you are taking an antiviral medication containing rilpivirine. Speak to our pharmacist if you’re unsure.

  • What drugs interact with omeprazole?  

    If you have concerns about any medication or herbal remedies you are already taking or plan to start taking new medication, please speak to our pharmacists. We are always happy to advise.

  • What are the side effects of omeprazole?

    Common side effects include

    • Stomach upset
    • Diarrhoea
    • Constipation
    • Headache

Learn More About Acid Reflux

Most frequent questions and answers about acid reflux

Acid reflux is a condition that causes acid from the stomach leaks up into the oesophagus.

It is extremely common to have heartburn at some point in life; for example, after a large meal. Regular smokers and alcohol drinkers experience an increased risk of acid reflux, as do pregnant women and those aged 35-64.

In many cases, symptoms are extremely mild and passes soon.

As with all medication, acid reflux medication has some side effects. Common side effects include:

  • Headaches
  • Diarrhoea  
  • Constipation
  • Abdominal pain
  • Flatulence
  • Fever
  • Vomiting
  • Nausea
  • Rash


Normally a circular band of muscles known as the sphincter at the bottom of the oesophagus prevents acid leaking up. When the sphincter does not work properly (e.g due to pressure in the stomach rising), you can have acid reflux.

Antacids, acid-suppressing medicines, prokinetic medicines and surgery are all treatment options for acid reflux. 

Antacids reduce the amount of acid in your stomach to produce quick relief. 

Acid-suppressing medicines that inhibit proton pumps (omeprazole, lansoprazole and pantoprazole) or block histamine receptors (cimetidine and famotidine) work to reduce the amount of acid the stomach produces. This is the first-line prescription treatment, and should be attempted first to control symptoms.

Prokinetic medicines such as metoclopramide speeds up the rate at which food passes through the stomach. It is uncommon, but may help in specialised situations.

Surgery can be carried out to lower the oesophagus, preventing acid leaking up from the stomach. Surgery is used only as an option if acid-suppressing medication is not working.

There are many lifestyle changes you can make to reduce the impact that acid reflux has.

Stopping smoking can help as chemicals will stop inducing dysfunction of the sphincter.

Some food and drink changes can reduce your symptoms. Common foods include: tomatoes, peppermint, spicy food and chocolate. Hot drinks and alcohol are also thought to be a common cause of acid reflux. If it seems a food is causing symptoms, try avoiding it to see if symptoms improve.

Current medications may make acid reflux symptoms worse. Painkillers such as ibuprofen or aspirin are known to impact acid reflux. You should consult with your doctor if you believe a medicine is making symptoms worse.

Being overweight increases the pressure on the stomach, inducing acid reflux. Losing weight through diet and exercise changes can help ease symptoms. 


A gastroscopy is the most common method used to diagnose acid reflux. 

A flexible, thin telescope is passes down your throat, and into your stomach to investigate potential conditions.

Other tests can be carried out to rule out other conditions. For example, chest X-rays and heart tracings.

Scarring of the lower oesophagus can occur with severe and long standing acid reflux conditions; however, this is not common. 

Barrett’s oesophagus is a condition that changes the cells in your oesphagus. This can make you more prone to developing cancer of the oesophagus. 

Read More

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