Complete a quick and easy questionnaire and one of our prescribers will make sure this treatment is right for you.
Start Consultation NowJustin Dicks
Superintendent Pharmacist
GPhC Number 2038305
Have a question ? we're here to help
During the Rosacea consultation, you’ll complete an online questionnaire covering your skin symptoms, flare-up patterns, and relevant health information. The form captures details about your rosacea experience, including triggers and severity. Our clinical team uses this information to assess your condition and develop a tailored treatment approach.
The consultation process is essential for proper rosacea management. By gathering specific information about your skin condition, our prescribers can accurately evaluate your needs and determine which treatments would be most effective for your type and severity of rosacea.
The majority of patients complete our streamlined Rosacea questionnaire in a few minutes. We’ve designed it to gather comprehensive information while respecting your time.
You should be prepared to share details about your rosacea symptoms (redness, bumps, visible blood vessels, etc.), trigger factors, previous treatments, and your general medical background including allergies and on-going health conditions.
After submission, a qualified prescriber reviews your responses to determine suitable treatment options. Once your consultation is approved, we’ll prepare your prescribed medication for dispatch. If we need additional information, we’ll contact you promptly.
Once processed, your treatment will be delivered discreetly to your specified address.
Yes, you can request a particular medication after completing the Rosacea consultation.
However, our prescribers will ensure that the requested treatment aligns with professional guidelines by the GPhC and is appropriate based on the specifics of your condition outlined in the questionnaire responses. The prescriber will make the final decision on your treatment plan.
Rosacea presents differently from person-to-person, with various subtypes requiring specific approaches. A thorough consultation helps identify your rosacea characteristics and ensures you receive a treatment plan targeting your unique symptoms rather than a one-size-fits-all solution.
No, the Rosacea consultation is completely free of charge. We provide this complimentary service to ensure you receive appropriate assessment and treatment recommendations. You’ll only pay for any prescribed medications if you choose to proceed with the treatment plan.
A new consultation should be completed when seeking prescription renewal to ensure your treatment remains effective as your skin condition evolves.
While it is possible, we strongly recommend completing the consultation yourself for accuracy. If necessary, someone with detailed knowledge of your skin condition and medical history may complete it on your behalf, but all information must precisely reflect your situation.
Our Rosacea consultation is entirely digital, featuring a secure online questionnaire accessible through our website. The form includes specific questions about your skin condition, allowing for a remote clinical assessment without requiring video or in-person appointments.
Absolutely! We maintain strict confidentiality for all patient information. Your consultation details are securely stored and accessible to only healthcare professionals directly involved in reviewing your case and prescribing your treatment.
Yes, it is vital that you disclose all your current medications. Many skin treatments can interact with other drugs, potentially affecting their efficacy or causing adverse reactions. Full transparency about prescription medications, over-the-counter products, and supplements ensures your rosacea treatment will be both safe and effective.
Once the Rosacea consultation is complete, the only other step is to complete the purchase of your chosen medication. The request will then proceed for prescriber approval. Our prescribers may request additional information from you, if so, we will get in touch.
If you need further medical advice, feel free to get it touch via the Ask-a-Pharmacist page.