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Acne treatment made simple, private, and accessible online
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Prescription Included
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UK Registered PharmacyWe make it easy to start and stay on track

Answer a few questions to start your personalised plan.

Our clinical team will review your details and offer a treatment plan.

Your treatment will be shipped next-day in discreet packaging.
Our team combines decades of healthcare experience to provide safe, effective, and personalized treatments.

Aisana Pandya
Clinical Lead, Pharmacist, Independent Prescriber
Master of Pharmacy (MPharm)
Independent Prescribing Course (2019)
GPhC Number: 2085970

Justin Dicks
Superintendent Pharmacist
Bachelors in Nutrition & Dietetics
GPhC Number: 2038305

Lara Dunn-Ceylan
Dietician
Bachelor of Pharmacy (BPharm)
Trusted by 600,000+ patients
We support thousands of patients across the UK every day
Have a question? we’re here to help
Acne is a common skin condition that occurs when hair follicles become blocked with oil and dead skin cells, leading to spots, blackheads, and whiteheads. It most often appears on the face, back, and chest. Acne can affect people of all ages, though it’s most common in teenagers due to hormonal changes.
Acne develops when excess sebum (oil) and dead skin clog pores, allowing bacteria such as Cutibacterium acnes to thrive. Hormonal fluctuations, stress, and certain medications can also trigger or worsen breakouts. Factors like oily cosmetics and friction from clothing can contribute too
The main symptoms include whiteheads, blackheads, pimples, and cysts that can appear on the face, neck, chest, shoulders, or back. In more severe cases, acne can cause inflammation, pain, and scarring. The severity and type of spots vary from person to person.
Acne can be classified into non-inflammatory (blackheads and whiteheads) and inflammatory types (papules, pustules, nodules, and cysts). Hormonal acne tends to appear around the chin and jawline, while bacterial acne can cause red, inflamed spots. Understanding the type of acne helps guide the right treatment.
Hormonal acne often appears around the lower face and jawline and can worsen around your menstrual cycle. It tends to involve deep, painful cysts rather than surface spots. On the other hand, bacterial acne usually presents as inflamed, pus-filled spots that respond well to antibiotic treatments.
Severe acne can be caused by a combination of genetics, hormonal changes, and overactive oil glands. When pores become deeply blocked and infected, cysts and nodules can form beneath the skin. Without treatment, severe acne can lead to long-term scarring and emotional distress.
Acne can worsen with hormonal changes, stress, certain medications, or using skincare products that clog pores. Picking or squeezing spots also spreads bacteria and increases the risk of scarring. Keeping to a gentle, consistent skincare routine helps manage breakouts more effectively.
Acne can last for several years, often improving with age or hormonal balance. Some people continue to experience breakouts into adulthood, especially if their acne is hormonal. Effective treatments can significantly reduce symptoms and prevent future flare-ups.
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