Your Online Medical Consultation


Have you previously been diagnosed with hayfever (allergic rhinitis) by a doctor or nurse practioner?

Do you suffer from any of the following symptoms?

  • Blocked or runny nose
  • Frequent sneezing
  • Itchy, red or watery eyes
  • Itchy or tickly throat, mouth, nose and ears
  • Cough

When do you usually suffer from these symptoms?

Have you previously been prescribed Telfast(fexofenadine) by a doctor or have you tried taking an over-the-counter anti-histamine without success?

Are you currently using any other treatments for your allergies?

Have you purchased items from the supermarket, pharmacy or been prescribed medication by a doctor?

Answer ‘no’ if this does not apply to you


Are you allergic to any hayfever or allergy medication?

Do you have any other allergies not listed above?

Answer ‘no’ if this does not apply to you

Are you taking any other medication or have you recently finished a course of medication?

This includes medication prescribed by your doctor, bought in the pharmacy or online, herbal supplements, recreations drugs. This includes tablets, patches, inhalers, injections and all other forms of medication

Answer ‘no’ if this does not apply to you

Do you suffer from any of the following conditions?

  • Epilepsy
  • Heart problems
  • Irregular heart rhythm
  • Kidney disease
  • Liver disease

Do you have any other medical problems not listed above?

This includes previous admissions to the hospital or any surgeries

Answer ‘no’ if this does not apply to you

Do you have a family history of any medical conditions?

Do any medical conditions run in the family? Such as heart problems, diabetes, blood disorders etc?

Answer ‘no’ if this does not apply to you

Are you pregnant or breast feeding, think you may be pregnant or planning to have a baby?


I understand that there is a small possibility that this medication may cause me to feel sleepy or dizzy. I will check that these tablets do not make me feel drowsy before driving or operating machinery.

I am aware that I should not take the following medication within 2 hours before or after taking this treatment

  • Indigestion/Acid reflex medication
  • Ulipristal (emergency contraception or fibroid treatment)

I should stop taking this medication and see my GP if my symptoms do not improve after 2 weeks of starting treatment


We strongly recommend that you inform your GP of any treatment you receive. Would you like e-Surgery to do this in your behalf?

Please write the name of your GP surgery below if you want us to let them know.

This will ensure that any new medication started by your GP will not interact with this treatment.

Answer ‘no’ if you do not want us to inform your GP

I agree to the following

  • I am 18 years of age or older
  • This treatment is for my use only
  • I confirm that I have understood all the questions asked and have answered all questions to the best of my knowledge
  • I have read the patient information leaflet supplied with this medication
  • I will contact e-Surgery and inform my GP if I experience any side effects from this treatment or if there are any changes to my health
  • I have answered all questions truthfully and accurately.

I have read, understood and agree to abide by terms and conditions and privacy policy and cookie policy of e-Surgery

What is this?

Your answers form the basis of your medical consultation. It is important you are open and honest, so our doctors can ensure this medication safe and effective for you

Telfast (Fexofenadine)

Telfast (Active ingredient Fexofenadine) is a non-drowsy antihistamine medication used for hayfever and allergy symptoms. It is a prescription medication used to treat symptoms of allergies.

Choose from your desired treatment below, and complete a short questionnaire to help our GPs make sure this medication is safe for you to take. All prices include a private prescription from one of our UK registered GPs.


Important Information About Telfast (Fexofenadine)

Most frequent questions and answers about Telfast (Fexofenadine) for treating allergy symptoms

Telfast tablets contain the active ingredient fexofienadine hydrochloride, which is an antihistamine.

Telfast 120mg tablets are used in adults and adolescents of 12 years and older to relieve allergy symptoms, such as: sneezing, itching, runny or blocked nose and itchy, red or watery eyes.

You can not take Telfast tablets if you are allergic to fexofenadine or any of the other ingredients in Telfast tablets.

You should talk to your doctor before taking Telfast tablets if:

  • You have kidney or liver problems
  • You have ever had heart disease
  • You are elderly

If you are pregnant or are breast-feeding, ask your doctor or pharmacist for advice before taking Telfast tablets.

Telfast use is not recommended during breast-feeding.

You should always take Telfast tablets exactly as your doctor has told you. If you are unsure, ask your doctor or pharmacist before taking any tablets. 

As with any form of medication, Telfast tablets have side effects. For a full list of side effects, please read the Patient Information Leaflet of Telfast.  Below are a few of the common side effects of taking Telfast tablets:

  • Headache
  • Drowsiness
  • Feeling sick
  • Dizziness

For a full list of side effects, please read the Patient Information Leaflet of Telfast. 

If you have taken too many Telfast tablets, you should contact your doctor or nearest hospital immediately.

Symptoms of an overdose include: dizziness, drowsiness, fatigue and dry mouth.

Keep Telfast tablets out of the sight and reach of children.

Do not take Telfast tablets after the expiry date, which is stated after EXP on the carton.

Telfast does not require any special storage conditions.

Do not throw away Telfast tablets via wastewater or household waste. If you are unsure how to throw away medicines you no longer use, ask your pharmacist.

Click here for a PDF copy of the patient information leaflet

Learn More About Allergies

Most frequent questions and answers about allergies

An allergy is where your body responds to a substance. Allergens may not be harmful to your body, but sometimes your body still reacts.

Your immune system reacts to certain molecules and this is a normal process. Sometimes your immune system can be over-sensitive and therefore it reacts to a molecule which isn’t necessarily harmful. Some allergic reactions aren’t severe; however, others can be life-threatening (anaphylaxis). 

Common allergens include:

  • Tree and grass pollens
  • House dust mite
  • Animals
  • Insect bites/stings
  • Medicines
  • Food (commonly nuts)
  • Chemicals

When you’re allergic to something and you ingest or come in contact with it, a complex immune response is initiated. 

Sometimes the body can initiate an extreme reaction, causing loss of vital function control – Which may lead to death. 

Anaphylaxis is an extreme allergic reaction. It can cause death and therefore is very serious, if you suspect someone is suffering from anaphylaxis, you should call the emergency services. 

The most severe allergies can be treated with immunotherapy, known as ‘desensitisation’. However, the most common allergies can be treated with medication such as fexofenadine.

Skin prick, blood and patch tests are the three most common forms for testing for allergies.

With skin prick tests, the allergen is mixed with a liquid and dropped onto the arm with an injection. If the area becomes itchy and red, it is positive for an allergic reaction.

Blood tests measure the amount of immune molecules present in your blood corresponding for a specific allergen. A high score means that your body is sensitive to that allergen.

Patch testing is used for skin allergies. A patch of an allergen is put onto the skin, and if a reaction occurs, you are positively allergic.

Read More

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