All packages are delivered in white discreet unbranded packaging without any mention of e-Surgery or pharmacy. To meet UK regulations all shipments need to be signed for upon delivery, but this does not have to be yourself.
We can ship to your home or place of work. However please always enter your regular residential address as your billing address to avoid any delays.
Please be aware that issues with verifying your residential address used for billing or any queries our doctors might have about your medication can lead to delays in shipment. We will always get in touch if this is the case.
|Service||Expected Arrival||Flat Fee|
|FREE Delivery||Usually takes between 2-3 working days. Including Saturdays.||FREE|
|Royal Mail 24™||Usually arrives next day*, including Saturdays. Can rarely take up to 2-3 days.||£2.50|
|Royal Mail Special Delivery by 1pm™||Guaranteed by next working day** before 1pm.|
£5.90 Saturday Delivery
*Please keep in mind only orders placed before 3pm on weekdays are dispatched on the same day. This is to give our Doctors and Pharmacy staff enough time to issue, check and ship your medication.
**Guarantee does not include remote Scottish highlands and British Isles. Delivery to these locations can take longer.